NISS Case Coordinator

• Western Sydney location - close to public transport
• Positioned to attract candidates with CALD / refugee and complex casework experi
• Experienced working within child, youth and family services highly desirable

About the Opportunity
We are currently seeking an experienced Case Coordinator to join a well-established human services program supporting individuals and families from refugee, asylum seeker and culturally diverse backgrounds.

This is a contract opportunity, ideal for someone who can step in quickly and deliver high-quality, client-centred support within a structured program environment.

The Role
As a Case Coordinator, you will provide responsive, strengths-based case coordination, supporting clients to overcome barriers, access services, and work towards independence.

You will be responsible for:

• Developing and implementing individualised case plans
• Conducting comprehensive assessments (housing, health, social, and financial)
• Supporting clients to engage with community and external services
• Managing complex caseloads with competing priorities
• Building strong relationships with clients, families and stakeholders
• Ensuring accurate and timely case notes and reporting
• Applying culturally appropriate and trauma-informed practice

About You
You will bring:

• Experience in case management/case coordination within human services
• Strong understanding of working with CALD, refugee or asylum seeker communities
• Ability to manage complex client needs, including mental health and social challenges
• Experience working in a strengths-based, client-centred framework
• Excellent communication and stakeholder engagement skills
• Ability to work both autonomously and within a team

Requirements

• Tertiary qualification in Human Services or related discipline
• Current driver's licence
• Ability to obtain relevant probity checks (WWCC, Police Check)

Why Apply?

• Immediate opportunity to make a meaningful impact
• Work within a structured, well-supported program
• Gain experience in a specialist service supporting vulnerable communities
• Competitive hourly rate and flexible contract engagement

Interested?
If you're available and ready to step into a rewarding contract role, we'd love to hear from you.

Apply now or reach out fora confidential discussion.