Carer Recruitment and Development Coordinator (Northern NSW)

• Coordinate carer recruitment, development and community engagement
• Enjoy a flexible full-time role with WFH options usae of pool car
• Lismore & Grafton locations

We are seeking an experienced and people-focused Carer Recruitment & Development (CR&D) Coordinator to lead and support our Northern NSW team, based primarily in Lismore, with regular travel to Grafton.

This is a hands-on leadership role combining team coordination, carer recruitment, community engagement, and practice support, with flexibility, autonomy, and strong organisational backing.

About the role

The CR&D Coordinator supports both the Lismore and Grafton offices, providing leadership and oversight to a small team of part-time CR&D workers, while remaining actively involved in recruitment, assessments, and community engagement.

You will:

• Be based in Lismore or Grafton at least 3 days per week
• Travel to Grafton at least once per week (pool car provided)
• Work from home 1–2 days per week by agreement
• Occasionally support home visits, carer reviews, and assessments (some after hours to suit working families)
• Participate in some after-hours recruitment activities, including community events, markets, and information sessions (on average one weekend per month)

All after-hours work is recognised through Time in Lieu (TIL) — for example, 4 hours worked on a Sunday (including travel) accrues 8 hours TIL, which can be taken flexibly with manager approval.

Key responsibilities

• Provide day-to-day leadership, coaching and support to CR&D staff across Lismore and Grafton
• Coordinate and contribute to carer recruitment, assessment, training and retention activities
• Support staff with home visits, carer reviews, information exchanges and assessments when required
• Lead and participate in community engagement and recruitment events, including after-hours and weekend activities
• Ensure compliance with relevant legislation, policy, and practice frameworks
• Work collaboratively with regional leadership and community engagement teams
• Maintain accurate records, reporting, and recruitment pipelines

About the team You will oversee three part-time CR&D staff:

• Lismore: 1 experienced CR&D worker (9 days per fortnight)
• Grafton:
  
  • 1 experienced CR&D worker (3 days per week)
  • 1 vacant CR&D position (4 days per week)

All team members work a mix of office-based, work-from-home, and community recruitment activity, accruing TIL for after-hours work.
About you

We’re looking for someone who brings:

• Previous leadership or management experience (essential)
• Experience in community services, OOHC, foster/kinship care, family services, or similar
• Confidence supporting staff and working alongside them in practice
• Strong relationship-building and communication skills
• Willingness to work flexibly, including some evenings and weekends
• A current driver’s licence and the ability to travel across Northern NSW

Training will be provided, but prior experience leading people and managing competing priorities is important.

What’s on offer

• SCHADS Award Level 7 (dependent on experience and qualifications)
• Full-time, ongoing role
• Flexible work arrangements, including WFH
• Pool vehicle for work travel
• Time in Lieu for all after-hours work
• A supportive, values-driven organisation with a strong focus on staff wellbeing and professional development

For further details, please email [email protected]