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Recruiter : Lile Taufaao

Lile comes from Child Youth Family, Disability, and Youth Services work background. Lile has been previously employed as a Youth Worker OOHC for young children ages 11-16 in residential out-of-home care placements, establishing positive relationships, supporting life skill development, reaching goals, managing complex behaviours, and writing reports.Her most recent role was as a government role APS 3 Contact Centre Officer, NDIS Quality Safeguards Commission. Working at the Commission gave her a strong understanding of NDIS Framework and Legislation, inbound and outbound call management, email voicemail inbox management, managing complaints, and incidents, and assessing and referral if necessary.

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